Refund policy

Returns & Refund Policy

If your purchase doesn’t meet your expectations, you may return it within 3 days of delivery. Items must be unused, in their original condition, and include all tags, accessories, and packaging.

To start a return, please contact us at obotoriginals@gmail.com or place a return request on our website. Items sent back without first requesting a return will not be accepted.

For any return-related questions, you can always reach us at obotoriginals@gmail.com.

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Damages and Issues

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you receive the wrong product. We’ll evaluate the issue and make it right.

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Refunds

Once we’ve received and inspected your return, we’ll notify you of the approval status.

• If approved, a refund will be issued to your original payment method within 3 business days.

• Please note that it may take additional time for your bank or credit card provider to process and post the refund.

If more than 7 business days have passed since your return was approved and you haven’t received your refund, please contact us at obotoriginals@gmail.com.